Cancellation Policy

At Pure Sehat Flours, we aim to provide a smooth and transparent ordering experience for all customers. Please read our Cancellation Policy carefully before placing an order.

1. Order Cancellation

Customers may request order cancellation only before the order has been processed or dispatched. Once the product has been shipped, cancellation requests may not be accepted.

2. Cancellation Request Process

To cancel an order, customers must contact our support team immediately with their order details through our website, phone, or email support channels.

3. Refund for Canceled Orders

If the cancellation request is approved before dispatch, eligible refunds will be processed through the original payment method within a reasonable processing period.

4. Non-Cancellable Orders

Orders that have already been dispatched, shipped, or delivered cannot be canceled. Customized, bulk, wholesale, or special production orders may also be non-cancellable once processing has started.

5. Bulk & Wholesale Orders

Cancellation terms for bulk, distributor, industrial, or wholesale orders may vary depending on order quantity, packaging, transportation, and production arrangements.

6. Failure to Accept Delivery

If a customer refuses to accept delivery without prior cancellation approval, additional shipping or return handling charges may apply.

7. Company Rights

Pure Sehat Flours reserves the right to cancel any order due to product unavailability, payment issues, incorrect information, or unforeseen operational circumstances. In such cases, eligible refunds will be processed accordingly.

8. Policy Updates

Pure Sehat Flours reserves the right to update or modify this Cancellation Policy at any time without prior notice.

9. Contact Us

For cancellation-related queries or assistance, please contact our customer support team through our website or official contact details.

Pure Sehat Flours
India
Email: info@puresehatflours.com
Phone: +91 XXXXX XXXXX